"Our supervisor referrals have gone quiet."
A supervisor who isn't thinking about the EAP doesn't refer. They wait, they enable, and the problem reaches HR or legal instead of reaching you.
⚠️ Microsoft Publisher is gone as of October 2026. FrontLine Supervisor delivers in MS Word — no Publisher needed, ever.
Questions? Call us
1-800-626-4327
For EAP Providers, CEAPs & Program Managers
Make Every Supervisor Think EAP First — Every Month
Since 1994, the only EAP newsletter written for supervisors. Two pages a month, carrying your program's name, that keep your EAP visible between trainings — and keep formal referrals coming in.
- Published since 1994 — 32 years
- 100,000+ supervisors read it monthly
- 1,600+ published Q&As
- Free custom masthead
- Never late. Arrives early.
Start Your Free 3-Month Trial
Three issues. No credit card. No invoice. No commitment.
We'll ask whether you'd like to continue when the trial ends — and if you don't, that's the end of it.
The Problem
Poor Visibility With Supervisors Is an EAP's Biggest Risk
Formal supervisor referrals are the clearest proof your EAP is reducing risk. They don't happen by accident.
"We train supervisors once a year — and they forget."
One session in January is a long way from a problem in August. Without frequent contact in small doses, what you taught fades well before it's needed.
"New supervisors have never heard of us."
People get promoted all year. The ones who missed your last training are exactly the ones mishandling their first troubled employee.
"Management only hears from us at renewal."
Relationships with top management are built in the quiet months, not during the contract conversation. A monthly presence in their inbox does that work for you.
The Solution
Like Sitting Down With Every Supervisor, Every Month
Education, marketing, training, and risk reduction in one two-page publication.
Real supervisor questions, answered
A problem-and-solution format built on the questions supervisors actually ask — about absenteeism, documentation, confrontation, and when to refer. Over 1,600 Q&As published since 1994.
Two pages. Ten minutes.
Deliberately short — two pages, not four. Busy supervisors finish it, which is the whole point of sending it.
Your name, your logo, free
Every subscriber gets custom masthead artwork — your own title, your logo, your EAP contact information — created by our artists at no charge. Rename it entirely if you like. Dropping it onto each issue takes seconds in Word, and if you'd rather we applied it for you before delivery, that's an optional service.
Stops supervisors from enabling
Each issue reminds supervisors to confront and resolve performance problems rather than work around them — avoiding armchair diagnosing, protecting confidentiality, and reducing personal liability.
Editable — and it's yours
Remove an article, amend ours, add your own content and local resources. Post it on your site or intranet. You stay in complete control of what your supervisors read.
Every format, a week early
MS Word with graphics, PDF, mobile-ready HTML, and plain text — any or all, at no additional charge. It arrives early. It is never late.
See It
Two Pages. That's the Whole Issue.
The October 2026 issue, exactly as subscribers received it. Short questions on the left, practical answers on the right.
FrontLine Supervisor, October 2026 — front and back.
Make It Yours
Your EAP's Name on the Front — Free
The same issue, three ways. This is what subscribers actually send to their supervisors.
Use it exactly as it arrives
Open it and send it. Nothing to design, nothing to approve.
Your brand beside the title
Your logo sits on the masthead so supervisors know exactly whose program is speaking to them.
Publish it under your own title
Drop our name altogether and run it as your own publication — your title, your artwork, your logo. Same content arriving every month, but supervisors simply know it as your newsletter, from your program. Subscribers distribute it under their own letterhead this way routinely.
Your masthead artwork is free with every subscription — unique title, your logo, your contact information, revised until it's right. It's yours to keep and takes a moment to place in Word. Prefer it already applied when the issue lands in your inbox? That's an optional service, and we're happy to quote it. Ask about either when your trial starts.
The Promise
20%
More Supervisor Referrals Within 90 Days
FrontLine Supervisor has promised EAPs a 20 percent annualized increase in supervisor referrals, visible within 90 days, for three decades. We have never failed to deliver on it.
— Daniel A. Feerst, LISW-CP, Charter CEAP · Founding Publisher
What EAP Colleagues Say
From People Doing Your Job
"I distribute THE FRONTLINE SUPERVISOR to all my contracts every month. It has helped me stay in touch with the supervisors and has increased referrals to our program."
"THE FRONTLINE SUPERVISOR is our most effective tool for helping managers and supervisors in our client companies. They tell me they keep each issue and refer back to them."
"We distribute THE FRONTLINE SUPERVISOR monthly under our own letterhead and have had numerous calls of appreciation for this added service."
"The U.S. Coast Guard is an 'operational service.' My supervisors can read THE FRONTLINE SUPERVISOR in 10 minutes. They learn how to keep their people working at full throttle!"
"The FrontLine Supervisor is like putting out my own newsletter without any of the headaches."
"This is the most employee assistance appropriate newsletter I have ever seen. Thank you for a job well done."
Trusted By
Thousands of Supervisors Read It Every Month
Current and past subscriber organizations include:
- U.S. Army
- U.S. Coast Guard
- Social Security Administration
- Other federal departments
- State governments
- Internal EAPs
- External EAP providers
- Hospitals
- Colleges & universities
- Family & child service agencies
- Credit unions & municipalities
- Caribbean corporations & EAPs
Pricing After Your Free Trial
One Price. Every Supervisor You Serve.
$795
per year — 12 monthly issues
- All formats included, no extra charge
- Free professionally created masthead artwork
- Editable and reproducible — it's your newsletter
- Subscriber hot line for article ideas
- Two years? Take 50% off the second year
✅ 100% money-back guarantee. Everyone will love FrontLine Supervisor or we will refund 100% of the price you paid for your subscription.
Three Issues. Then You Decide.
Put your EAP's name on the front and send it to your supervisors. If referrals don't move, you've spent nothing but an email address.
No credit card · No invoice · No commitment